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How long does shipping usually take?
Our shipping times vary depending on your location and the product you've ordered. However, we strive to process and ship orders as quickly as possible. You can expect an estimated delivery time when the product is shipped.
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What payment methods do you accept?
We accept various payment methods, including major credit cards, debit cards, secure online payment platforms, and cryptocurrency payments. You can find the available payment options during the checkout process.
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What is your return policy?
We want you to be fully satisfied with your purchase. If you are not happy with your order, please refer to our return policy for detailed instructions on how to initiate a return, the eligibility criteria, and any applicable restocking fees.
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How can I contact your customer support?
Our dedicated customer support team is available to assist you. You can reach us through our contact page or via the provided email address and phone number. We aim to respond to all inquiries promptly and provide you with the assistance you need.
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Can I track my order?
Yes, we provide order tracking for most shipments. Once your order is processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on our website or the courier's tracking portal.
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What if the product I want is out of stock?
If a product is currently out of stock, you can usually sign up for email notifications to be informed when it becomes available again. Alternatively, you can reach out to our customer support team for assistance in finding similar alternatives or estimated restocking dates.
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Do you offer tickets and training camp passes?
Yes, we offer tickets for sports events and training camp passes. These can be purchased directly from our platform using traditional payment methods or cryptocurrency.
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How does your reward program work?
For every dollar you spend, whether on merchandise, event tickets, or training camp passes, you earn an equal amount of SPVS Tokens. These tokens can be used for future purchases, providing added value and savings.
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Can I pay with cryptocurrency?
Absolutely! We accept cryptocurrency payments, to make your transactions seamless and borderless. We can also assist you in creating a digital wallet to securely store and manage your tokens.
