Frequently Asked Questions

How long does shipping usually take?
Shipping times depend on your location (typically 9–18 days) and the product you've ordered. We strive to process and ship orders as quickly as possible, and you’ll receive an estimated delivery time when your product is shipped.

What payment methods do you accept?
We accept a variety of payment methods, including major credit cards, debit cards, secure online payment platforms, and cryptocurrency payments. You can choose from the available payment options during checkout.

What is your return policy?
If you're not happy with your order, refer to our return policy for detailed instructions on initiating a return. We’ll guide you through the eligibility criteria and any applicable restocking fees.

How can I contact customer support?
Our customer support team is here to assist you! You can reach us through the contact page on our website, or by email at sportemporium7@gmail.com or phone. We aim to respond to inquiries promptly and ensure you get the help you need.

Can I track my order?
Yes, order tracking is available for most shipments. Once processed and shipped, you will receive a tracking number by email, which you can use to track your shipment through our website or the courier's portal.

What if the product I want is out of stock?
If a product is out of stock, sign up for email notifications to be alerted when it becomes available again. Alternatively, contact our customer support team for help finding similar items or for estimated restocking dates.

Do you offer tickets and training camp passes?
Yes! We offer tickets for sports events and training camp passes. You can purchase them directly from our platform using traditional payment methods or cryptocurrency.

How does your reward program work?
For every dollar you spend—whether on merchandise, event tickets, or training camp passes—you earn an equal amount of SPVS Tokens. These tokens can be used for future purchases, giving you added value and savings. Send us an email with your receipt to claim your rewards!

Can I pay with cryptocurrency?
Yes, we accept cryptocurrency payments, offering a seamless and borderless transaction experience